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People receiving training

To bring your employee relations strategy to life, highly skilled teams are essential.


We deliver expert coaching and training in a range of critical IR and ER areas.

Building capability 

Coaching and
ER / IR capability training 

We can develop professional capability in your organisation by leading specialist training interventions for managers and HR in a range of industrial relations and employee relations topics, including:

  • Working effectively with unions

  • Making the most of employee forums

  • Improving the effectiveness of union meetings

  • Problem solving skills and the use of 'action teams'

  • Negotiation and collaboration skills

  • Joint training for managers, HR and union representatives

  • Coaching for managers and HR on large scale projects, such as pay negotiations


We can also provide ad-hoc support for  specific major change programmes where  additional experience in union engagement would be beneficial.

ER and engagement development programme

To assist organisations with effective succession planning in ER and IR, we have designed an innovative development programme for HR and ER professionals. At the end of 2023, 47 delegates from nine organisations (global and UK) have entrusted us to support and equip the next generation of employee and industrial relations specialists.

A highly interactive combination of face-to-face sessions and online modules, action learning sets, external speakers plus a dedicated mentor from our senior ER network, make this a unique learning experience. Modules cover ER strategic choice, developing behaviours and capability, effective collective voice, negotiation and problem solving, managing disputes and rebuilding relationships after conflict. 


To find out more about our first class development programme, or to register to join the next cohort (April 2024), please get in touch.

"Our team has really enjoyed the sessions and benefitted from being part of it all. They are way more externally savvy now."

—  Labour Relations Director, Retail

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