Hear how Debbie Sanders and Make Work Better have helped CEOs, leadership teams, and unions improve their ER climate

Latest case studies

Rebuilding Relationships

How a leadership team began to rebuild a tense and fractious relationship with its unions, building trust and identifying common ground.

Realigning Trust

How we helped a newly appointed HR Director to rebuild trust with their unions, improving the organisation's employment relations long-term.

IR Change Programme

How we designed and implemented a long-term Change Programme for this company to deliver five years of settled Industrial Relations.

Combined ER Vision

How we helped a company and its unions devise a joint ER vision to address the underlying problems behind a negative climate.

Joint Problem Solving

How we helped to introduce a culture of joint problem solving to capitalise on collective experience and knowledge.

Modernising Policy Together

How an HR policy forum used joint problem solving methods to build trust and gain agreement to modernised people policies.

Building ER Capabilities

How a joint union and manager "action team" identified a series of changes to support line managers and build ER capabilities.

Assessing IR Risks

How an assessment of IR risks enabled a High Street retailer to review its strategic approach to IR and understand its capabilities.