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Hear how Debbie Sanders and Make Work Better have helped CEOs, leadership teams, and unions improve their ER climate​​​​​​​​​

Latest case studies

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Rebuilding Relationships

How a leadership team began to rebuild a tense and fractious relationship with its unions, building trust and identifying common ground.

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Realigning Trust

How we helped a newly appointed HR Director to rebuild trust with their unions, improving the organisation's employment relations long-term.

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IR Change Programme

How we designed and implemented a long-term Change Programme for this company to deliver five years of settled Industrial Relations.

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Combined ER Vision

How we helped a company and its unions devise a joint ER vision to address the underlying problems behind a negative climate.

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Joint Problem Solving

How we helped to introduce a culture of joint problem solving to capitalise on collective experience and knowledge.

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Modernising Policy Together

How an HR policy forum used joint problem solving methods to build trust and gain agreement to modernised people policies.

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Building ER Capabilities

How a joint union and manager "action team" identified a series of changes to support line managers and build ER capabilities.

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Assessing IR Risks

How an assessment of IR risks enabled a High Street retailer to review its strategic approach to IR and understand its capabilities.

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